Department: Delivery

Location: Home based, UK (with occasional travel to our London office)

Reports to: Service Delivery Manager

Hours: 37.5  per week

Salary: Depending on experience

Role Overview 

We're looking for an experienced and knowledgeable AI Mentor to play a pivotal role in our AI apprenticeships for leaders, managers, and change professionals. This role is crucial in empowering professionals to identify, implement and champion AI technologies, driving innovation and productivity across their organisations.

As an AI Mentor, you will guide and support professionals through their apprenticeship journey, helping them to become confident and capable AI Leaders. You will be instrumental in supporting learners to drive technological innovation and improve efficiency and productivity within their businesses. Your background in leading digital or operational change and driving productivity improvements will be vital in this role.

Key responsibilities:

• Support learners with eligibility professional discussions.
• Conduct formative and summative assessments against the Knowledge, Skills and Behaviours (KSBs) of the Apprenticeship Standard.
• Support learners in developing and producing high-quality project portfolios.
• Prepare learners for their Apprenticeship End Point Assessment.
• Provide ad-hoc technical support and regular check-in sessions.
• Attend weekly and ad-hoc 1:1 and group mentoring sessions.
• Support with Line Manager input and the final employer reference.
• Prepare learners to enter Gateway.
• Provide regular feedback and updates on learner progress to the Learner Success Team.
• Support the Faculty team with content development and learner support tickets.
• Provide general advice and guidance to all learners, acting as a primary point of contact for portfolio queries.
• Safeguard children and vulnerable adults from harm and report concerns in accordance with Cambridge Spark processes.
• Develop good relationships and encourage equality of opportunity between different groups, eliminating discrimination, harassment and victimisation.
• Attend regular team meetings and provide updates on learner progress as requested.
• Support with any ad-hoc duties or requests reasonably required to successfully carry out the role or support the business.

Candidate Specification: 

Essential

• 5+ years departmental management experience (ideally Head of or above) 
• Experience delivering complex digital change/transformation projects
• Knowledge and awareness of GenAI such that they’re able to: 
  • Understand and discuss fundamental concepts at a high level and explain them to others 
  • Understand and discuss the potential of GenAI in business
  • Understand and discuss some of the key risks associated with GenAI for organisations
• Experience coaching junior/mid-level managers and supporting their career development
• Knowledge of management theory 
• Experience mentoring, teaching, or coaching professionals in a learning or organisational development context—particularly in roles related to apprenticeships or digital skills
• Experience of prioritising workload, working to strict deadlines and following governing procedures and controls 
• The ability to work independently and as part of a team, supporting development of other colleagues
• Conscientious with excellent interpersonal skills
• Excellent verbal and written communication skills
• Ability to work under pressure

Desirable

• Experience in leading business change initiatives, improving productivity through technology, or embedding digital tools into team workflows
• Background in education or an AI - related field

Interview process: 

1. Competency based interview + role play (brief to prepare will be shared in the interview invite) - 1 hour
2. Ways of Working/Meet the Team - 45 minutes

Company Benefits: 

• Remote first company providing flexibility to work from home
• Pension with up to 5% matched contributions
• Opportunity to opt into our salary sacrifice scheme
• 25 days holiday + Flexi bank holidays + 1 day off on your birthday
• A day for volunteering
• Enhanced Maternity and Paternity Leave 
• Health & Wellbeing allowance of up to £30 per month
• Annual Summer and Xmas events
• Company socials including everything from Cambridge College formals, pub nights to team building events
• CPD Allowance alongside quarterly reflections to ring fence time for development and growth
• Private medical insurance and cash plan
• Holiday buy back scheme (up to 10 days p/a)
• EAP with 24 hour confidential support line

Background to our Organisation

We are an education technology company that enables corporate and government organisations to achieve their business goals by educating their workforce with critical digital transformation skills to succeed in the AI era.

We deliver unique and innovative professional education that is accelerating the digital transformation of our clients, advancing the careers of their employees, helping people get into work and closing the digital skills gap. We are in a sector that is crucial to the economy and workforce, with a lot of opportunity for change and innovation. We are at the cutting edge of teaching applied data and digital skills, with our unique patented learning platform EDUKATE.AI offering our clients and learners a unique learning experience. EDUKATE.AI was developed with support from Innovate UK and provides all of our learners with 24/7 immediate feedback on their work, helping accelerate the learning process and providing a sandbox environment to experiment on real world datasets.

Since 2016, we have supported more than 15,000 learners across four continents with nearly 550,000 pieces of code submitted for feedback on EDUKATE.AI. We are trusted by some of the most recognisable brands in the world to educate their workforce, including Microsoft, the NHS, GSK, easyJet, the BBC and John Lewis. Our focus on applied learning to create business impact sets us apart - individual learners have reported applying their skills at work to generate recorded value of up to £40m. 

Our Values

At the centre of the way we work together and inspire each other to achieve success are these core values:

Entrepreneurial

We take initiative and show entrepreneurial spirit which fuels innovation at Cambridge Spark. This includes identifying opportunities for improvement, taking ownership for implementing solutions effectively and driving improvement by using proof of concepts to demonstrate the feasibility and value of their work.

Team Spirit

Everyone is part of building an open and transparent culture, communicating effectively to raise issues, discuss improvements and share the evidence used to make decisions.

Customer-focused

Our customers are at the centre of everything we do, inspiring us to create great work. We strive to build friendly, professional and lasting relationships with them to better understand and anticipate their needs.

Gold Standard

We are experts in our field and are constantly developing our technology and offering. We set the benchmark in our industry: both in what we offer customers and in how we deliver it.

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Cambridge Spark is an Equal Opportunities Employer and prohibits discrimination and harassment of any kind.  Cambridge Spark is committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cambridge Spark are based on business needs, job requirements and individual qualifications, without regard to race, colour or ethnicity, ability or disability, gender or gender reassignment, sexual orientation, marital status, religion, age or any other status protected by the laws or regulations in the locations where we operate. Cambridge Spark will not tolerate discrimination or harassment based on any of these characteristics. Cambridge Spark encourages applicants of all ages